2-Chapter 3 Essay Questions [HOMP2]
Quiz Summary
0 of 7 Questions completed
Questions:
Information
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
Results
Results
0 of 7 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
分类
- 没有分类 0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- Current
- Review
- Answered
- 正确
- 不正确
-
题 1 of 7
1. 题
List three things leaders need to understand and/or do in order to manage the guest cycle.
-
提交后将对此回复进行审核和评分。
可以审查和调整评分。可以审查和调整评分。 -
-
题 2 of 7
2. 题
Name five ways to create employee empowerment that works.
-
提交后将对此回复进行审核和评分。
可以审查和调整评分。可以审查和调整评分。 -
-
题 3 of 7
3. 题
What are two advantages of involving a diverse group of employees in problem-solving?
-
提交后将对此回复进行审核和评分。
可以审查和调整评分。可以审查和调整评分。 -
-
题 4 of 7
4. 题
Why is it important to create a positive guest experience?
可以审查和调整评分。可以审查和调整评分。 -
题 5 of 7
5. 题
What does a “seamless guest cycle” mean?
可以审查和调整评分。可以审查和调整评分。 -
题 6 of 7
6. 题
Why do word-of-mouth guest comments have a bigger impact on hospitality and tourism business today than they did in the past?
-
提交后将对此回复进行审核和评分。
可以审查和调整评分。可以审查和调整评分。 -
-
题 7 of 7
7. 题
What are two reasons that hospitality managers spend a lot of time problem solving?
-
提交后将对此回复进行审核和评分。
可以审查和调整评分。可以审查和调整评分。 -
English 
简体中文